Q:Do you ship internationally?
A: We can ship from China to virtually any addresses in the world including the major destinations such as USA, Europe, Australia, etc...

Q: How can I track my order?
A: We wi ll send you a tracking number and link after dispatching your order. Then you can track your parcel status online. All orders will be insured for the full purchase amount, and can be tracked on the EMS website. Please visit:

Q: How do I create curls?
A: To discover the endless possibilities your ghd IV styler gives you, visit our Creation section or view the DVD included within your styler packaging.

Q: What can I do to make my iron last longer?

A: Unplug it right after use.Do not wrap power cords around the iron.Clean the plate with a styling iron cleaner after each styling session.Unplug it right after use (worth repeating).

Q: How can I reduce the hair damage from flat iron?
A: First of all, it is extremely important that you set the right temperature for your hair. Try a few settings starting from low to high until you find a setting that straighten your hair fast and well enough while not burning your hair. Then use flat iron heat protection spray before each styling section.

Q: How do I add items to my shopping cart?
A: To move items to your shopping cart, click Add to Cart on the page of the desired product. Edit the quantity of each item if necessary.

Q: What temperature do ghds heat up to?
A: GHD hair straighteners heat up to 190 degrees in about 6 seconds.

Q: Do I have to pay Tax?
A: No,We will pay for that.

Q: What if I wish to cancel my order?
A: If you wish to cancel your order, please contact with us in 24 hours after you placed the order.

Q: Which ghd hair straightener should I buy?
A: Many people have more than one ghd hair straightener depending on the look they want to acheive. The best thing to do is select the straightener according to your hair type.

If you have short hair you should choose the ghd mini straightener; If you have normal/fine hair you should choose the standard ghd hair straightener;If you have thick,coarse hair you should choose the ghd salon straightener.